Local services

Child and Family Centres

The Child and Family Centre’s were a flagship initiative of the Canberra Social Plan 2004, providing the cornerstone of the ACT Government’s early intervention platform. The Centre’s are a direct way of building community within Canberra by helping to improve the health and wellbeing of young children and families in the Gungahlin, Tuggeranong and West Belconnen communities.

The Centre’s can assist you with information, support and services for all members of your family. The Centre’s provide a range of universal, targeted and tailored services based on the needs of children and their families, with a strong emphasis on providing outreach services in homes, schools and the community. The Child and Family Centre’s deliver a range of support programs and services to assist parents and young children (pre-birth to 8 years; however selected services can be offered to children up to 12 years of age).

Drop-in Parenting Support

Parents / Carers are invited to visit their local Child and Family Centre, chat with a trained professional about parenting, ask questions and get information. This can lead to ongoing, one-to-one support with a child and family worker.

Staff are available to speak with parents and service providers – Monday to Friday from 9:00am to 5:00pm, wither in person or by phoning your local centre – about a range of issues including:

  • General parenting
  • Adjusting to being a parent
  • Family relationship issues
  • Your child’s behaviour

This service is free of charge and available without an appointment.

Where: Gungahlin, Tuggeranong and West Belconnen Child and Family Centre’s
Phone: Gungahlin 6207 1020, West Belconnen 6205 2904, Tuggeranong 6207 8228
When: 9:00am – 5:00pm Monday to Friday
How: Drop-in or call your local centre
Who: For parents and carers of young children

Access Canberra

Access Canberra was established to better support and connect the community with ACT Government services.

Access Canberra is at the forefront of the Government's program of regulatory reform and helps drive red tape reduction.

It brings together shopfronts, call handling, online services and regulatory functions and is a significant reform in municipal services for the people of Canberra.

Establishing Access Canberra offers a great opportunity to trial new service delivery models and a "no wrong door" approach to help make it as easy as possible for Canberrans to interact with government.

Phone: 13 22 81 Access Canberra Contact Centre
Contact Centre opening hours:
Monday to Friday - 7am to 8pm
Saturday - 8am to 5pm
Sunday - 9am to 5pm
Limited service available outside of these hours.